Increase Your Conversion by 8 For The Holidays
October 26, 2011 by Audrey
Filed under Conversion
Live chat on websites is in high demand by customers. They want answers from a real live person in the easiest way possible… online chat.
With chat your customers don’t have to pick up the phone and they can still get instant answers to their questions. Chat can be a big factor in your holiday sales success.
Can you afford to wait until after the holidays?
• Chat converts up to 8x more than your website today
• Most implementations are up and running within a week – many in minutes
• 1 in 5 online shoppers prefers live chat above all other communication methods
It’s convenient for them and convenient for you if you use the right software.
I use BoldChat for all my online stores. It’s inexpensive and flexible.
BoldChat is more than just live chat software
• Detailed website visitor monitoring
• Instant and searchable chat history
• Fully customizable chat windows
• Unlimited/searchable canned messages
• Invitation capability
Simple to Operate
Powerful features in a simple, flexible, and intuitive interface. This simplicity translates to immediate bottom line benefits in the form of increased sales and lowered support costs. Features include:
• Customizable chat windows
• Chat canned messages
• Push page capability
• Active Co-Browsing w/Form Filling
Intelligent Connections
Proprietary research shows that Internet Shoppers who engage in live chat buy more, spend more, and buy more frequently. BoldChat will help you convert more of your visitors into customers while simultaneously increasing average order value and decreasing cart abandonment.
• Sale Recovery™ Technology
• Rules driven proactive chat
• Detailed real-time visitor analytics
• Robust reporting
Unparalleled Flexibility
The power of BoldChat puts you in complete control.
• Deploy on multiple websites
• Create unlimited rules and invites
• Create different chat buttons and windows
• Alter proactive rules instantly
It’s effective, easy, and perfect for eCommerce.
I’d love to see Live Chat on every website. Anything that helps your customers will also help you.
I’m happy to answer any questions you might have about the software. I’ve been using it for 5 years and couldn’t be happier.
Check out BoldChat here: http://www.shareasale.com/r.cfm?B=13485&U=552781&M=4011&urllink=
Ramp Up Your Store for the Holiday Season!
September 25, 2011 by Audrey
Filed under Conversion, eCommerce
The holiday season has begun… is your store designed to grab
visitor attention and convert the highest number of sales?
Now is the time to optimize not just your sales and promotions
but the overall flow of your site so all your hard earned traffic
won’t go to waste.
I can help you make your site easier for customers to use so
you’ll get more sales this holiday season.
I’ll go through your entire site starting at the home page and
working
all the way through your checkout process to see where
your site can
be improved for your customer usability and overall
conversion.
Book Your Site Review Here: http://www.ecomsitereview.com
The holiday rush will be in full swing in the next month, don’t wait
to optimize until its too late. Find out how to improve your site
now and watch your sales number soar over last year.
“Audrey’s ideas helped us double our conversion rate…
and sell
FOUR TIMES the number of items compared to a year earlier…”
“Our web site was struggling with low conversion rates, and we
knew it
was not well optimized. Through her site analysis and
suggestions for
improvement Audrey’s ideas helped us double
our conversion rate for
the month of December. We emphasized
a particular product line
and ended up selling FOUR TIMES the
number of items we had when
compared to a year earlier…”
Sylvia Seamands
Retired M.D.,
Online Store Owner
My conversion site reviews are normally $200, but for a limited
time you can
get your personal site review for only $97.
Book Your Site Review Here: http://www.ecomsitereview.com
I have 50 slots available so you want to book your site review now.
“Audrey –
I’d really like to send you a huge THANK YOU!
Your website
review was awesome. It’s got us moving on all that stuff that needed
to get done. We are completely focused on prepping for the big
holiday season. That was such a thorough review and then delivered
via video – I was completely impressed with the presentation!”
Lew Sabbag
“WOW! Audrey, Thank you for the information you provided in my
website audit. Even though I have been in the ecommerce business
for nearly 10 it is easy to miss things that are (or are not) happening
on your own site. I really appreciate the insight. I have already
started making changes and will be monitoring the improvements.
Thank you for the audit – it was well worth my time and investment!”
Michelle Chance-Sangthong 
Less than $450 per year?
May 8, 2011 by Audrey
Filed under Conversion, Drop Shipping, Marketing, Store Building
Do you have questions relating to your eCommerce business but no one who you can ask?
I totally understand. I was in that position when I started selling online. I didn’t need one on one coaching or hand-holding, but it would have been helpful to be able to talk to someone who had “been there” when I had questions…
Well, I am here for you.
My eCom Catalyst program puts you in direct contact with me, Audrey Kerwood, each and every month.
Check it out here: http://www.ecomcatalyst.net
It consists of 3 monthly calls – the first is a training and Q & A call where I share my experience on the topic of the month and then answer your questions.
The second is a guest expert call where I interview an expert on the topic of the month and then allow you to ask them your questions live. Some previous guest experts have included: Leslie Rohde – SEO Expert, Chris Malta – eCommerce Expert, Owner of Worldwide Brands, Linda Bustos – eCommerce Trend Expert – Owner of ElasticPath.com, Vin Montello – The Godfather of Copywriting, Mike Wesely – Social Media Expert – Formerly ranked #1 in the World on Twitter, Sherman Hu – Video, Blogging, and New Media Expert… and that’s just naming a few.
The third is an open Q & A call where you can ask me anything and everything about eCommerce. These calls go on as long as there are questions, I will always answer everyone’s questions every time.
Plus you have 24/7 access to the eCom Catalyst online forum where all members can interact and ask questions whenever they come up. I’m in there personally everyday answering questions and offering resources that will benefit your eCommerce business.
You also get access to the last 14 months of the recorded calls. All those experts that you missed, you get to learn from. All the training and Q & A sessions are yours to listen to at your convenience.
Each and everyone of the eCom Catalyst members has seen an increase in their business since joining the group. This is a winning team you want to be part of.
And… it only costs $37 per month. You can’t beat that, I dare you to try…
Ramp up your eCommerce success today: http://www.ecomcatalyst.net
Jumpstart Your eCommerce Business
May 6, 2011 by Audrey
Filed under Business Ownership, Conversion, Drop Shipping, Marketing, SEO, Store Building
Do you find yourself getting stuck when it comes to deciding what you should be focusing on in your store?
Are you having trouble figuring out what is keeping your store from being the profit-maker you know it should be?
Would direct access to a seasoned eCommerce Expert help you increase the bottom line of your online store?
Find out how you can get unstuck and add rocket fuel to your online business.
Find Out More => http://ecomcatalyst.net/
You will gain direct access to me, Audrey Kerwood, on live calls and through a 24/7 online forum.
You will also have direct access to a new expert each and every month. Here is a taste of the caliber of experts you will be in contact with:
• Leslie Rohde – SEO Expert
• Chris Malta – eCommerce Expert, Owner of Worldwide Brands
• Linda Bustos – eCommerce Trend Expert, owner of ElasticPath.com
• Vin Montello – The Godfather of Copywriting
• Ross Goldberg – Web Traffic & SEO Expert
• Shirley Tan – eCommerce Expert, founder of American Bridal
• Mike Wesely – Social Media Expert, Formerly ranked #1 in the World on Twitter
• Eric Stafford – Conversion Expert
• Sherman Hu – Video, Blogging, and New Media Expert
• Plus many more
Find Out More => http://ecomcatalyst.net/
Another Round of Site Reviews
March 29, 2011 by Audrey
Filed under Conversion, eCommerce
“Audrey –
I’d really like to send you a huge THANK YOU!
Your website review was awesome. It’s got us moving on all that stuff that needed to get done. We are completely focused on prepping for the big holiday season. That was such a thorough review and then delivered via video – I was completely impressed with the presentation!”
Lew Sabbag
“I am so close to my business that I don’t always see the obvious right in front of me until it is pointed out by someone OUTSIDE my box. I recently had my site reviewed by Audrey and couldn’t be happier with the suggestions she made. Every single suggestion made complete sense and I have no doubt they will all improve my conversions. I don’t ride on the “guruships” that travel around the internet and really value real world advice from someone making a real world living on the internet. Thank you, Audrey!”
Sean Woodruff
“WOW! Audrey, Thank you for the information you provided in my website audit. Even though I have been in the ecommerce business for nearly 10 it is easy to miss things that are (or are not) happening on your own site. I really appreciate the insight. I have already started making changes and will be monitoring the improvements. Thank you for the audit – it was well worth my time and investment!”
Michelle Chance-Sangthong
Another round of site reviews.
The feedback for my personal site reviews has been incredible and I’ve been inundated by requests from people who weren’t able to get in on my last round since I limited the number of slots to 50.
Well, I love doing these site reviews so I’m offering another 50 slots so you the opportunity to get your own personal site review.
I’ll go through your entire site starting at the home page and working all the way through your checkout process to see where your site can be improved for your customer usability and overall conversion.
Book Your Site Review Here: http://www.ecomsitereview.com
“Audrey’s ideas helped us double our conversion rate… and sell FOUR TIMES the number of items compared to a year earlier…”
“Our web site was struggling with low conversion rates, and we knew it was not well optimized. Through her site analysis and suggestions for improvement Audrey’s ideas helped us double our conversion rate for the month of December 2009. We emphasized a particular product line and ended up selling FOUR TIMES the number of items we had when compared to a year earlier…”
Sylvia Seamands
Retired M.D.,
Online Store Owner
I normally charge $200 per site review, but for a limited time you can get your personal site review for only $97.
Book Your Site Review Here: http://www.ecomsitereview.com
I have 50 slots available so you want to book your site review now.
Don’t worry if you’re still building your site and aren’t quite ready to have it reviewed. Book your slot now and you can let me know when you want me to review your site. It can be anytime from now until June 1st 2011.
These 50 slots are going to go fast, so be sure to book your site review now.
I look forward to working with you to make your site irresistible to your
customers and making you the money your store is worth.
Make Your Shopping Cart Suck Less
January 12, 2011 by Audrey
Filed under Conversion, eCommerce
I’m a big fan of learning through humor so when I saw this cartoon from The Oatmeal I had to share it with all the online store owners I know.
There is so much accurate information in this comic it’s amazing. It’s exactly what I teach. Laugh and learn!
http://theoatmeal.com/comics/shopping_cart
Seriously, this is good advice. Take a look at your shopping cart and if you’re doing any of the things deemed “unacceptable” according to this comic, I strongly suggest fixing them… it’s likely that you’re pissing people off.
Anatomy of a High-Converting Store Book
October 19, 2010 by Audrey
Filed under Conversion, eCommerce
Interested in increasing your online store’s conversion? You can now get my acclaimed Anatomy of a High-Converting Online Store presentation to study at your own pace.
http://www.audreykerwoodblog.com/anatomyofahighconvertingstore
I put the entire presentation and a few bonus strategies together in a simple to download eBook that you can read, implement, and re-read at your own leisure.
This is a 34 page pdf book that goes through each of the conversion strategies I employ on all my eCommerce Stores. Every aspect and tactic is covered and explained. I don’t simply tell you what to do, I explain the psychology behind why it works. This way you understand why certain things work while others don’t and you can come up with new ideas tailored to your specific market.
This is learning conversion the smart way… actually learning it rather than just listening to it.
This book will show you how to get your visitors engaged and ready to buy from the moment they land on your home page. Then I go even further by explaining how to keep that level of engagement and excitement throughout your entire site, all the way through checkout.
These techniques and strategies will not only ensure you get more sales, they’ll also ensure your customers will be happy once they place their order and excited to get your products.
Anatomy of a High-Converting Online Store = happy store owners and happy customers. Can you beat that?
Actually, yes I can…
Oh, it’s only $5.99.
Grab your copy now and start getting more orders right away.
http://www.audreykerwoodblog.com/anatomyofahighconvertingstore
Get Your Site Reviewed By Audrey
September 2, 2010 by Audrey
Filed under Conversion
The feedback for my personal site reviews has been incredible and I’ve been inundated by requests from people who weren’t able to buy in time to get the bonus site review.
Well, I love doing these site reviews so I’ve put together a plan to offer you the opportunity to get your own personal site review.
I’ll go through your entire site starting at the home page and working all the way through your checkout process to see where your site can
be improved for your customer usability and overall conversion.
Book Your Site Review Here: http://www.audreykerwoodblog.com/ecommercesitereview
“Audrey’s ideas helped us double our conversion rate… and sell FOUR TIMES the number of items compared to a year earlier…”
“Our web site was struggling with low conversion rates, and we knew it was not well optimized. Through her site analysis and suggestions for improvement Audrey’s ideas helped us double our conversion rate for the month of December 2009. We emphasized a particular product line and ended up selling FOUR TIMES the number of items we had when compared to a year earlier…”
Sylvia Seamands
Retired M.D.,
Online Store Owner
The holidays are coming so now is the perfect time to ramp up your site
conversion to capture the profits you deserve.
I normally charge $200 per site review, but for a limited time you can
get your personal site review for only $97.
Book Your Site Review Here: http://www.audreykerwoodblog.com/ecommercesitereview
I have 50 slots available so you want to book your site review now.
Don’t worry if you’re still building your site and aren’t quite ready to have it
reviewed. Book your slot now and you can let me know when you want me
to review your site. It can be anytime from now until December 1st 2010.
These 50 slots are going to go fast, so be sure to book your site review now.
I look forward to working with you to make your site irresistible to your
customers and making you the money your store is worth.
eCommerce Conversion with Audrey Kerwood
July 29, 2010 by Audrey
Filed under Conversion
I got together with Brendan Will of Conversion Matters for two webinars over the past two weeks. All together we talked conversion for about 3 solid hours.
Brendan has put those webinar videos up on his blog for all to benefit from… what a nice guy
Check them out here: http://www.willful-webdesign.com/audrey-kerwood/
From basic design elements to advanced methods of cross selling – on page and off page conversion tactics are covered.
Learn how to optimize your site for ultimate usability starting from the home page and going all the way through checkout.
eCommerce Breakout Session At Live 9
March 14, 2010 by Audrey
Filed under Conversion
If you’re going to be at Live 9 the end of this month, I want to meet you!
Ben and I are going to be hanging at the bar playing eStoreOpoly, so please come by and say hi. Meeting and talking with entrepreneurs is one of my favorite parts of live events. Ask me questions, show me your site, talk to me about your favorite beer – I love it.
I’ll also be hosting an eCommerce breakout session. I’m not sure yet exactly when it’s going to be – Friday or Saturday afternoon is most likely – here’s what the session will be:
The Anatomy of a High-Converting Store
Audrey Kerwood will dissect the conversion aspects of a highly converting online store, starting with the home page and working all the way through the checkout process. Learn what key elements your store needs to raise usability for your customers and overall conversion for your profits.
This is going to be a great session and I’d like to see as many of you there as will fit in the room.
The presentation will be followed by open Q & A. You can ask me anything, you’re not limited to conversion, so bring your most burning eCommerce questions and let’s work them out together.
I hope to see you at Live 9!
